# Business Continuity Operations and Crisis Communications One-sentence definition: Keep critical business processes running and coordinate clear stakeholder communications during disruption. ## Key Facts - Identify Minimum Business Continuity Objectives (MBCO) and prioritization. - Crisis comms: internal, customers, regulators; pre-approved templates. - Alternate work patterns: remote sites, manual workarounds. - Regular exercises with execs; after-action improvements. - **Verify:** check official (ISC)² CBK and current exam outline. ## Exam Relevance - Distinguish BC (process continuity) from DR (IT recovery). **Mnemonic:** “**Operate** amid **outage**.” ## Mini Scenario Q: Comms chaos during outage—control? A: Pre-staged comms plan with roles/approvals and channels. ## Revision Checklist - Define MBCO. - Two comms components. - Exercise need. ## Related [[Disaster Recovery Strategies (RTO RPO Hot Warm Cold)]] · [[Tabletop Exercises (TTX) and Crisis Simulations]] · [[Incident Classification Severity and SLAs]] · [[Business Continuity Operations and Crisis Communications]] · [[Identity Resilience and DR]] · [[Domain 7 - Index]]